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TOPIC: Huge props to the customer service being shown at Gen Con 2019

Huge props to the customer service being shown at Gen Con 2019 1 month 2 weeks ago #25

Endgame wrote: It may be best with the introduction immediately after the last room and then talking while drawing treasure. For example:

"Hello, I'm you're friendly AC! Did everyone have fun? Lets go get your treasure, and while you're waiting to draw let me know if there are any props that weren't working right, or things we could do better"


Definetly agree with this. I felt especially trapped because I was crossing my legs to get to the bathroom. I appreciated the thought, but was being impatient...

Also, echo wanting a place to rant about other players in the group (if needed, not me personally this year), but that's probably not the place or time. Not sure what is, other than perhaps the forums.

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Last edit: by EvilJohn.

Huge props to the customer service being shown at Gen Con 2019 1 month 2 weeks ago #26

I appreciated that TD wanted immediate feedback, but it did slow things down. Perhaps the AC should ask and if there are no immediate comments they let the party through. Then, the AC can follow the party and eavesdrop in the epilogue room (as they are known to do already). If they overhear anything noteworthy, they can talk directly to that player to get more information.
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