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TOPIC: Player Replacement Policies

Re: Player Replacement Policies 10 years 1 month ago #13

jedibcg wrote: I would imagine Laz had 10 wristbands on for his solo run, ghosting 9.

I wore 3 for one or two runs.

even when I have all the tickets for my party. I get all the wrist bands. I just tell the people at the desk(and have for years)
I want to turn them in now, so someone on waitlist doesnt get in my run that I have the tickets for

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Re: Player Replacement Policies 10 years 1 month ago #14

Harlax wrote: I give a lot of credit to the brave souls who buy out runs. There are all kind of glitches that can leave them holding the bag for a ticket. Or tickets.


The Minstrels are planning to buy at least 4 runs next year. I sincerely hope we don't encounter anything like this.

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Re: Player Replacement Policies 10 years 1 month ago #15

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lazlo_hollyfeld1985 wrote:

jedibcg wrote: I would imagine Laz had 10 wristbands on for his solo run, ghosting 9.

I wore 3 for one or two runs.

even when I have all the tickets for my party. I get all the wrist bands. I just tell the people at the desk(and have for years)
I want to turn them in now, so someone on waitlist doesnt get in my run that I have the tickets for


I was not allowed to pick up my wristbands even though I had the tickets in hand. Apparently it is now TD policy that the person has to be present to get the wristband. In other words, they want to 1) verify that the person running has a badge and 2) make sure they sign a waiver. Then they want to put the wristband on your wrist.

On Thursday, I got all the wristbands no problem. But apparently that hostess was not following TD policy. On Saturday, I was not allowed to pick up all the wristbands. I was very worried that the 4 tickets I had in my hand would be junk and I would be stuck losing $200. Not good.

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Last edit: by jtillots.

Re: Player Replacement Policies 10 years 1 month ago #16

jtillots wrote:

lazlo_hollyfeld1985 wrote:

jedibcg wrote: I would imagine Laz had 10 wristbands on for his solo run, ghosting 9.

I wore 3 for one or two runs.

even when I have all the tickets for my party. I get all the wrist bands. I just tell the people at the desk(and have for years)
I want to turn them in now, so someone on waitlist doesnt get in my run that I have the tickets for


I was not allowed to pick up my wristbands even though I had the tickets in hand. Apparently it is now TD policy that the person has to be present to get the wristband. In other words, they want to 1) verify that the person running has a badge and 2) make sure they sign a waiver. Then they want to put the wristband on your wrist.

On Thursday, I got all the wristbands no problem. But apparently that hostess was not following TD policy. On Saturday, I was not allowed to pick up all the wristbands. I was very worried that the 4 tickets I had in my hand would be junk and I would be stuck losing $200. Not good.


I have an extreme negative reaction to this new policy.
Seems it would be better for everyone concerned if the Coach in the room gathered the waivers so that wristbands can be picked up without risk of having a player's seat sold out from under them.

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Re: Player Replacement Policies 10 years 1 month ago #17

IMHO, the coaches don't need one more thing to do.

There does need to be a solution to this issue, however. I was bit by it twice in 2013.
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Last edit: by Harlax.

Re: Player Replacement Policies 10 years 1 month ago #18

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jtillots wrote: On Thursday, I got all the wristbands no problem. But apparently that hostess was not following TD policy. On Saturday, I was not allowed to pick up all the wristbands. I was very worried that the 4 tickets I had in my hand would be junk and I would be stuck losing $200. Not good.


Good on the hostess for following policy! It must be a frustrating position to be in as a hostess, to stand up to long term, well-known players and say "I believe you, but I still need to follow policy on this."

What I am asking for, is to change the policy, so the hostesses are allowed to accept tickets, instead of being told to fill the run from wait-list.

Now... I'll bet everyone here agrees with that, because we're not the ones standing around for hours, hoping to get a run via WaitList. I'd really like to get more wait-listed folks into TD for runs. I'm sure many of us got our first run via WaitList, or have stood in that line at some point. We know how frustrating it is to be standing around, doing nothing, until we luck out with an empty slot.

But putting someone from WaitList into a run with a bunch of (presumably experienced) players who are now angry because their ticket was declared null and void, and they have to run with someone who just "usurped" their friends' spot? Or worse, if the party was planning to run as Nightmare, and the new player either votes against (earning the enmity of 9 people) or goes with it but gets killed off due to poor strategy/ equipment/ understanding of the game?

That's not how to introduce new players to TD.

At least give us the chance to turn in that ticket, and either donate that run (if our friend isn't showing up) or use it as a "retainer" bracelet.

Please.
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Last edit: by Raven.

Re: Player Replacement Policies 10 years 1 month ago #19

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Question:

Would it be possible (and legally tenable) for True Dungeon to switch to a system where players hand in their waivers and receive a brightly colored bracelet which says "WAIVER" on it? Then the hostess just has to check or a "Waiver" bracelet before handing out the tickets. And Coaches could do a quick glance around the table to make sure everyone is wearing a Waiver bracelet (they are supposed to check for the correct time bracelet, anyways.)

I don't know if this would require extra staff, or if it could be handled by the hostess (who already has to collect all the waivers as it stands).. but once someone had the waiver bracelet, it would make things easier if they did multiple runs, since it would put less pressure on the hostess to do that bit of paperwork.

Even better if repeat players could sign a multi-day waiver! Just get a bracelet and keep it on all weekend.
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Last edit: by Raven.

Re: Player Replacement Policies 10 years 1 month ago #20

Raven wrote: Question:

Would it be possible (and legally tenable) for True Dungeon to switch to a system where players hand in their waivers and receive a brightly colored bracelet which says "WAIVER" on it? Then the hostess just has to check or a "Waiver" bracelet before handing out the tickets. And Coaches could do a quick glance around the table to make sure everyone is wearing a Waiver bracelet (they are supposed to check for the correct time bracelet, anyways.)

I don't know if this would require extra staff, or if it could be handled by the hostess (who already has to collect all the waivers as it stands).. but once someone had the waiver bracelet, it would make things easier if they did multiple runs, since it would put less pressure on the hostess to do that bit of paperwork.

Even better if repeat players could sign a multi-day waiver! Just get a bracelet and keep it on all weekend.


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Re: Player Replacement Policies 10 years 1 month ago #21

I asked about having to sign multiple waivers every day this year, instead of previous years where one per day was fine, I was told that each wavier could only cover one run so they now had to make sure waivers were collected for every person on every run.
*mental note* always listen to Jeff

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Re: Player Replacement Policies 10 years 1 month ago #22

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Raven wrote:

jtillots wrote: On Thursday, I got all the wristbands no problem. But apparently that hostess was not following TD policy. On Saturday, I was not allowed to pick up all the wristbands. I was very worried that the 4 tickets I had in my hand would be junk and I would be stuck losing $200. Not good.


Good on the hostess for following policy! It must be a frustrating position to be in as a hostess, to stand up to long term, well-known players and say "I believe you, but I still need to follow policy on this."

What I am asking for, is to change the policy, so the hostesses are allowed to accept tickets, instead of being told to fill the run from wait-list.

Now... I'll bet everyone here agrees with that, because we're not the ones standing around for hours, hoping to get a run via WaitList. I'd really like to get more wait-listed folks into TD for runs. I'm sure many of us got our first run via WaitList, or have stood in that line at some point. We know how frustrating it is to be standing around, doing nothing, until we luck out with an empty slot.

But putting someone from WaitList into a run with a bunch of (presumably experienced) players who are now angry because their ticket was declared null and void, and they have to run with someone who just "usurped" their friends' spot? Or worse, if the party was planning to run as Nightmare, and the new player either votes against (earning the enmity of 9 people) or goes with it but gets killed off due to poor strategy/ equipment/ understanding of the game?

That's not how to introduce new players to TD.

At least give us the chance to turn in that ticket, and either donate that run (if our friend isn't showing up) or use it as a "retainer" bracelet.

Please.


I am in total agreement with you Raven. I also appreciate how you are trying to solve the problem.

I do not place this on the hostess at all. Working for TD is hectic at times and it's easy for things to go awry. Been there. Done that. And TD is just trying to make sure the rules are followed, and the hostess is just doing her job. None of that bothers me.

I do dislike the policy because it puts all the risk on the players, and it is not a good risk. There are lots of examples of players being gypped. And this policy is going to affect long-term TD fans more than anyone else since those players go on so many runs. Thus more chances to have this policy result in lost tickets.

I was thinking someone could just write on the envelope the number of tickets that have been claimed for that run. That way they know how many are unclaimed and how many to sell when the time is right. So, I show 8 tickets, they mark 8 tick marks on the envelope, and then they know there are two unclaimed for the wait list when that time comes. Now I can just make sure they make the tick mark when I show them my tickets. It also means a bit more housekeeping, but not much more.

Of course, at some point, I need to be forced to give them the ticket so TD is not out any money and decide what to do about the wristband. But this puts the player who owns the ticket in charge of what happens to that slot and minimizes the chance the ticket is given out from underneath them.

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Re: Player Replacement Policies 10 years 1 month ago #23

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Harlax wrote: I give a lot of credit to the brave souls who buy out runs. There are all kind of glitches that can leave them holding the bag for a ticket. Or tickets.


I bought 4 full runs this year and last year. 3 full runs the year before, and 2 I think before that. I have never had any issues. Again it hasn't mattered if I had a full group or what short bodies. I think what Arcanist is describing is the exception not the rule.

I haven't ever experience TD selling the ticket I had in my hand to someone else. As someone else pointed out ask for a director if they attempt to sale the ticket you have on hand. Maybe all the runs I have done (which isn't a bunch) were doing it wrong but I always buy all the tickets for my group and never have experienced this so I don't know why a policy change would be needed because it sounds like they have been following the policy that we are all suggesting they change to.
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Re: Player Replacement Policies 10 years 1 month ago #24

I know this has happened in the past, but it really seemed to be a bigger problem this year.
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