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TOPIC: PAX South Refund Policy

PAX South Refund Policy 1 year 8 months ago #1

You are able to process your own refunds until 12/12/2017 on the ticket website.

After that time, you will need to request a refund by e-mailing This email address is being protected from spambots. You need JavaScript enabled to view it. and include your order number and what item(s) you want to refund
. If you have multiple items on an order, please be specific as to what item(s) on that order you want to refund. You MUST include a phone number with your refund request so that we can contact you if we have any questions!!

Once we are onsite at PAX South, you will be able to have refunds processed at the TD event site
. We will process refunds up to 30 minutes before an event start time. So, if you have an 11:00 am Friday TD ticket, you can get a refund until 10:30 am Friday.
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Last edit: by Jeff Martin.

PAX South Refund Policy 1 year 8 months ago #2

And is there still a strict 'no ghosting' rule?
Meaning, if someone has a ticket for a friend that isnt showing up, they better get the ticket returned at least 30 minutes before the run starts...?

Also, will origins work the same as this? ...or, i suppose, tentatively yes, but things may change after learning lessons at pax south?
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PAX South Refund Policy 1 year 8 months ago #3

The no ghosting applies at all conventions except GenCon.

Have not seen a change or tickets prices approaching GenCon ticket prices.

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PAX South Refund Policy 1 year 8 months ago #4

Sorry, there is no ghosting allowed at Origins. Thanks for your understanding.
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PAX South Refund Policy 1 year 8 months ago #5

Jeff Martin wrote: Sorry, there is no ghosting allowed at Origins. Thanks for your understanding.


+1 Awesome :)

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PAX South Refund Policy 1 year 8 months ago #6

Lordoftherealm wrote:

Jeff Martin wrote: Sorry, there is no ghosting allowed at Origins. Thanks for your understanding.


+1 Awesome :)


The question was about Pax. But the policy applies to all conventions other than GenCon IIRC.
D&D teaches all the important lessons in life - the low blow, the cheap shot, the back stab, the double cross. - Jerry Marsischky

Let them trap us. We have our swords. - Elric of Melnibone.

You try to get them to play the game, but all they want to do is play the rules. - Ardak Kumerian

I do not love the bright sword for its sharpness, nor the arrow for its swiftness, nor the warrior for his glory. I love only that which they defend - Faramir

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PAX South Refund Policy 1 year 8 months ago #7

Harlax wrote:

Lordoftherealm wrote:

Jeff Martin wrote: Sorry, there is no ghosting allowed at Origins. Thanks for your understanding.


+1 Awesome :)


The question was about Pax. But the policy applies to all conventions other than GenCon IIRC.


What's the wisdom behind allowing ghosting at Gen Con? Is it just because there are X many more runs available?

I assume the reason people choose to "ghost" is so they don't have to run with random people?

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PAX South Refund Policy 1 year 8 months ago #8

Arnold wrote:

Harlax wrote:

Lordoftherealm wrote:

Jeff Martin wrote: Sorry, there is no ghosting allowed at Origins. Thanks for your understanding.


+1 Awesome :)


The question was about Pax. But the policy applies to all conventions other than GenCon IIRC.


What's the wisdom behind allowing ghosting at Gen Con? Is it just because there are X many more runs available?

I assume the reason people choose to "ghost" is so they don't have to run with random people?


Part of the reason, as I understand it, is that the runs at other Cons are much lower priced.

At GenCon there is a tradition of "double down" run. 5 person runs. The limitation of 5 ghosts per run accommodates this while still keeping a limit.

As well there is a bigger loss of $ when a party member or two are no shows at GenCon.

Again this is all my recollection of previous threads.
D&D teaches all the important lessons in life - the low blow, the cheap shot, the back stab, the double cross. - Jerry Marsischky

Let them trap us. We have our swords. - Elric of Melnibone.

You try to get them to play the game, but all they want to do is play the rules. - Ardak Kumerian

I do not love the bright sword for its sharpness, nor the arrow for its swiftness, nor the warrior for his glory. I love only that which they defend - Faramir

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PAX South Refund Policy 1 year 8 months ago #9

I assume there are any number of possible reasons people choose to ghost.
It can create a more complex and intimate experience among friends.
I personally have been on a few (not many) with some players who made me wish I had ghosted on that run.
There is also the additional treasure tokens as ghost treasure.
There are various themed runs which would encourage ghosting so as not to have to deal with players inappropriately equipped.
There are probably at least 10 other reasons I haven’t mentioned that could apply.
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PAX South Refund Policy 1 year 8 months ago #10

Argument 1. Allowing ghosting blocks some people from getting tickets.

Argument 2. Farming treasure is bad. The low cost of tickets at other Cons creates an incentive to farm. Also see Argument 1


Counter argument. Substantial numbers of tickets go unsold at Cons other than GenCon. TD is leaving money on the table.



In the end only Jeff knows what he is trying to achieve and where the balance between the various arguments lies.
D&D teaches all the important lessons in life - the low blow, the cheap shot, the back stab, the double cross. - Jerry Marsischky

Let them trap us. We have our swords. - Elric of Melnibone.

You try to get them to play the game, but all they want to do is play the rules. - Ardak Kumerian

I do not love the bright sword for its sharpness, nor the arrow for its swiftness, nor the warrior for his glory. I love only that which they defend - Faramir

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PAX South Refund Policy 1 year 8 months ago #11

Harlax wrote: Argument 1. Allowing ghosting blocks some people from getting tickets.

Argument 2. Farming treasure is bad. The low cost of tickets at other Cons creates an incentive to farm. Also see Argument 1


Counter argument. Substantial numbers of tickets go unsold at Cons other than GenCon. TD is leaving money on the table.



In the end only Jeff knows what he is trying to achieve and where the balance between the various arguments lies.


Thanks for laying out the opposing views. I know it's been hard for my friends and me to find tickets at Gen Con the two years I've attended. I'm hoping things go smoother now that I've discovered the forum community.

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Last edit: by Arnold.
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