TOPIC: Please Proof Our New Ticket Website!

The link to Gen Con does not appear to work.

It’s the td.events link on truedungeon.com/origins-game-fair

Jeff Martin wrote: Matt wrote: REPLY IN RED

Looks pretty and functional:

Will/is there a way to refund tickets and if so what would be policy? Yes, refunds are easy, but Stripe won't return any admin fees. I think it is 3%.

For the runs tagged Volunteer only, there is nothing in the description, just the under the 'available to' heading. This on purpose? What description do you mean? Do you mean in the event description? Those are generic for all events of that type. What do you want to see happen here?

Selfish question above, would local install volunteers count for the above category? Or just volunteers working during the con itself? I see under my account there is a heading called Convention Groups, curious if this how you're filtering access. Install volunteers get early accesss, HOWEVER this is not being used for GEN CON.

Excellent and thanks Jeff. A statement under the event description stating this run is for volunteers only would be nice but if you have it locked so you know by account who is or isn't a volunteer then never mind.

Understand about not holding runs at Gencon, ticket supply too tight as it is unfortunately.

Chris Wiemer wrote: The link to Gen Con does not appear to work.

Please give me an URL so I can find the broken link. Thanks.

David McClure wrote: It’s the td.events link on truedungeon.com/origins-game-fair

Okay...I think I have the links fixed.

Matt wrote:

Jeff Martin wrote: Matt wrote: REPLY IN RED

Looks pretty and functional:

Will/is there a way to refund tickets and if so what would be policy? Yes, refunds are easy, but Stripe won't return any admin fees. I think it is 3%.

For the runs tagged Volunteer only, there is nothing in the description, just the under the 'available to' heading. This on purpose? What description do you mean? Do you mean in the event description? Those are generic for all events of that type. What do you want to see happen here?

Selfish question above, would local install volunteers count for the above category? Or just volunteers working during the con itself? I see under my account there is a heading called Convention Groups, curious if this how you're filtering access. Install volunteers get early accesss, HOWEVER this is not being used for GEN CON.

To be clear...tickets for Gen Con will still be purchased at www.gencon.com

Excellent and thanks Jeff. A statement under the event description stating this run is for volunteers only would be nice but if you have it locked so you know by account who is or isn't a volunteer then never mind.

Understand about not holding runs at Gencon, ticket supply too tight as it is unfortunately.

Jeff Martin wrote:

Chris Wiemer wrote: The link to Gen Con does not appear to work.

Please give me an URL so I can find the broken link. Thanks.

It is the one on the main page (once you scroll down)

Are still doing the moot and2018 preview thing? I don't see it in the ticket site.

Chris Wiemer wrote:

Jeff Martin wrote:

Chris Wiemer wrote: The link to Gen Con does not appear to work.

Please give me an URL so I can find the broken link. Thanks.

It is the one on the main page (once you scroll down)

Fixed! Thanks.

Jeff Martin wrote:

Bob Chasan wrote: I don't see an option to buy the tickets. I can see the events and descriptions but am not able to purchase anything. Is this on purpose?

Tickets go on sale normally Sunday April 22, 2018 at 12:00 PM Central. On this day the restriction on buying 2 ticket to the True Raid: The LoriGorgon event will be lifted and anyone can buy a ticket.

AG members will have a code that let's them in on Saturday to buy as many tickets as they want to the adventures. They can also buy 2 tickets to the True Raid: The LoriGorgon event.

Patrons will have a code that let's them in on Friday -- as well as buy 1 ticket for the Patron adventure "Into the Shadowlands". They can also buy 2 tickets to the True Raid: The LoriGorgon event.

Codes are being emailed next week.

How many tickets will patrons and AG members be able to purchase to other runs?

Specufically wondering will they be able to buy full runs of Astral Journey?

jon wrote: Are still doing the moot and2018 preview thing? I don't see it in the ticket site.

Yes, it will be a normal seminar in the Origins system. Once I have an event number I will post it. It is at 9pm on Friday night.

Wade Schwendemann wrote:

Jeff Martin wrote:

Bob Chasan wrote: I don't see an option to buy the tickets. I can see the events and descriptions but am not able to purchase anything. Is this on purpose?

Tickets go on sale normally Sunday April 22, 2018 at 12:00 PM Central. On this day the restriction on buying 2 ticket to the True Raid: The LoriGorgon event will be lifted and anyone can buy a ticket.

AG members will have a code that let's them in on Saturday to buy as many tickets as they want to the adventures. They can also buy 2 tickets to the True Raid: The LoriGorgon event.

Patrons will have a code that let's them in on Friday -- as well as buy 1 ticket for the Patron adventure "Into the Shadowlands". They can also buy 2 tickets to the True Raid: The LoriGorgon event.

Codes are being emailed next week.

How many tickets will patrons and AG members be able to purchase to other runs?

Specufically wondering will they be able to buy full runs of Astral Journey?

Patrons and AG members can buy as many tickets as they want to any two-hour adventure when they first get into the site on either Friday or Saturday.