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TOPIC: NEW UPDATE! TICKETS AVAILABLE @ Noon Saturday EDT

NEW UPDATE! TICKETS AVAILABLE @ Noon Saturday EDT 2 years 6 months ago #73

Matt wrote: i got the tone of 'be grateful we're refunding to card period vs just system credit'


That is ridiculous. They should be grateful you are working with them instead of issuing a chargeback on your card (which is much worse for them).
Classes Played: Barbarian (21 times), Monk (15), Rogue (10), Cleric (9), Fighter (9), Ranger (8), Dwarf Fighter (7), Paladin (5), Druid (5), Elf Wizard (2), Wizard (2).

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NEW UPDATE! TICKETS AVAILABLE @ Noon Saturday EDT 2 years 6 months ago #74

  • jedibcg
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So they are not open apparently after hours with the number Jeff provided. I will see if I can get some time off from work tomorrow to call. This is getting to be more and more hassle.
You either discover a star or you don't. You arrogant punk.

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NEW UPDATE! TICKETS AVAILABLE @ Noon Saturday EDT 2 years 6 months ago #75

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After playing some phone tag. Wendy was able to remove both the extra tickets and the double charge. I can now finally say I am looking forward to going to Origins.
You either discover a star or you don't. You arrogant punk.

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NEW UPDATE! TICKETS AVAILABLE @ Noon Saturday EDT 2 years 6 months ago #76

Overnight mine went from fine to an older version. Will be calling them to roll back changes made in last 24 hpurs to fix mine.

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NEW UPDATE! TICKETS AVAILABLE @ Noon Saturday EDT 2 years 6 months ago #77

Left a message with Wendy to roll back the changes in order to fix my issue with registration at 9:30am today.

Awaiting the fix. Hopefully they will rollback all changes made since last weekend or at least fix my registration for the 4th time.

It is getting old having to make repeated calls to fix registration and then calling again after the fix was undone.

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NEW UPDATE! TICKETS AVAILABLE @ Noon Saturday EDT 2 years 6 months ago #78

edwin wrote: Left a message with Wendy to roll back the changes in order to fix my issue with registration at 9:30am today.

Awaiting the fix. Hopefully they will rollback all changes made since last weekend or at least fix my registration for the 4th time.

It is getting old having to make repeated calls to fix registration and then calling again after the fix was undone.


Making me nervous....

After several calls (mostly dealing with Paul) i think i got the tickets and after the various mis and over charges at least the amount charged to my card is now correct.
We're all the kind of people who enjoy the game on a "meta" level. We like talking about the game year-round. We buy tokens. We enjoy crafting. We get together during the off-season if we can. We are a very skewed demographic that way. -Raven

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