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TOPIC: Electronic tickets

Electronic tickets 5 years 8 months ago #61

I will find out on Thursday.

My Thursday schedule for TD is:
9am Grind on anothers badge
10.26am run with all 10 on my badge
12.26pm run with all 10 on my badge
3.26pm run with all 10 on my badge
6.02pm run with 4 on my badge
8pm Grind on anothers badge

Same group of players on the 10.26am, 12.26pm and 3.26pm runs.

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Electronic tickets 5 years 8 months ago #62

Feature is now live!

Details on the e-ticket faq page.
www.gencon.com/attend/e-ticketing

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Electronic tickets 5 years 8 months ago #63

Going to be a pain for forum organized groups it looks like. In order to transfer you must first make sure they're on friends and family list in Gen Con system.
We're all the kind of people who enjoy the game on a "meta" level. We like talking about the game year-round. We buy tokens. We enjoy crafting. We get together during the off-season if we can. We are a very skewed demographic that way. -Raven

My trade thread:
truedungeon.com/forum?view=topic&catid=61&id=248097#315668 Matt's Humble Trade

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Electronic tickets 5 years 8 months ago #64

Matt wrote: Going to be a pain for forum organized groups it looks like. In order to transfer you must first make sure they're on friends and family list in Gen Con system.


Yeah but you don't have to transfer the ticket. It is similar to how if you held the physical tickets just wait till Gen Con and scan their and your badge then.
You either discover a star or you don't. You arrogant punk.

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Electronic tickets 5 years 8 months ago #65

Fantastic they got it to go live! Hopefully, we get an answer for ghosting before the con as well. I am relieved that one of the bigger challenges is potentially solved, though!

Fred
What do we want? Evidence based science! When do we want it? After peer review!

Elf Wizard build
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Items for Sale or Trade
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Items needed to complete my collection
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Electronic tickets 5 years 8 months ago #66

Mike and I had a great demo of the e-ticket process today and I can say that both of us are feeling really positive about what we saw!

As in years past, we will have four host/hostess lines (one per adventure). So, if you have tickets for N1, you will go to the N1 line. The host/hostess will have the next hour or so of N1 runs pulled up. You will tell him/her your time slot and with a click the host/hostess can see the tickets.

If you have a single ticket, TD scans your badge, takes your waiver, gives you a wristband and a pack of tokens, and off you go to your coaching room.

If you bought tickets for you and three friends and did NOT transfer the tickets to them, we will first scan the ticket purchaser's badge and then scan your three friends badges, collect waivers, give you the tokens and wristbands, and off you go to coaching!

If you bought tickets for the entire group of 10 and transferred the tickets to the other players using the Friends/Family function through gencon.com. You arrive 30 minutes early, we scan your badge and you go into coaching. One of the people you transferred to has back to back runs, so he/she comes running from epilogue to check in, we scan his/her badge, do the whole waiver, wristband, token thingy and off that player goes into coaching.

Here's a couple UNIQUE situations. Let's say you want to TRANSFER a ticket to someone who already has something on their schedule at the same time as the TD ticket you're wanting to transfer. The system will see the conflict and you will get an error and be unable to transfer.

BUT, if you come to the host/hostess with your friend who has decided to skip the conflicting event for the TD run, we scan the purchaser's badge and then the guest's badge and the system realizes that since the person is there, they understand the conflict and have made the choice to attend this event vs. the other. No issue, conflict doesn't stop anything and in you go.

Here's what you've all been waiting for. I'm going to tell you a GHOST story!

Eight friends have been playing TD together for years and they enjoy their group of 8 SO much that they do NOT want 2 unknown people joining their party, so they buy 10 tickets and GHOST the 2 unused tickets. Read through the forums...everyone has figured out that the new e-ticketing system is going to totally mess this story up.

'Tis not the case, adventurers!!! Gen Con has planned for this instance and your Ghost Story will be able to continue. The TD host/hostesses will have the ability to scan a badge that marks tickets as intentionally left open so we will know to NOT fill from the wait list and to not count those tickets as no-shows. We will recognize them as Ghost Tickets and they will be counted toward tickets redeemed. WE will have the special badges to scan for the intentionally left open tickets so you need to do nothing, but let us know that you have GHOST tickets in the slot and how many.

Again, I cannot stress this enough....The Gen Con team gave us a demo today and Mike and I were really impressed. The system has the ability to grow and improve, but right now it does some great things that we were hoping they'd have ready. I think this will be a learning year for all of us, but I really feel like eticketing is going to streamline a lot of our efforts and make things much more efficient. I'm really happy with what I saw. I had a list of questions and the GC team was able to easily answer them or consider alternatives and got back to me with ways to fix the challenges that our unique event brings to the eticketing processes.

What I ask of you is patience. Thursday is always hectic and crazy as we all try to find our "groove" as things start up. We will also be implementing a new system, which will add it's own set of challenges. We'll have all hands on deck Thursday morning and Gen Con has offered help as well. I think that if everyone stays calm and has patience we'll find our groove quickly and be thankful that paper tickets are a thing of the past for TD!

Lori
Lori :-)

Lori Martin
True Dungeon Exec. Director
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Electronic tickets 5 years 8 months ago #67

Lori that all sounds great. Thank you for sharing.
You either discover a star or you don't. You arrogant punk.

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Electronic tickets 5 years 8 months ago #68

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Lori Martin wrote: The host/hostess will have the next hour or so of N1 runs pulled up.
{snip}
One of the people you transferred to has back to back runs, so he/she comes running from epilogue to check in, we scan his/her badge, do the whole waiver, wristband, token thingy and off that player goes into coaching.

Does e-ticketing give a person on back-to-back runs the option to check in for both runs at the same time? I.e., could one check into a run 2.5 hours early or is it limited to only 60 minutes before start time?
Have you looked it up in the TDb ?
Please post TDb corrections in this thread .
If I write something in teal, it should not be taken seriously

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Electronic tickets 5 years 8 months ago #69

Thanks for the info Lori!

Does anybody know how we can transfer tickets at GenCon.com? I don't see that option at this time.
My online token shop: www.tdtavern.com

We buy, sell, and trade True Dungeon tokens. We also have a convenient consignment program where you can sell your own tokens.

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Electronic tickets 5 years 8 months ago #70

From gencon forums

transfer a ticket, go to the event's details page while signed into your account. The event's details page can be accessed from the [Event Finder] or from your Schedule. Click on your name in the upper right corner of any page and scroll down to see your schedule.

In the Ticket Selection Sidebar on the right side of the Event's details page, if a box is checked indicating that you have a ticket for the event, you will see a "Transfer Ticket" button at the bottom of the sidebar. Selecting that button will take you to a page with a list of your friends and family. Select the person you want to transfer a ticket to and then select the "Submit" button.

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Electronic tickets 5 years 8 months ago #71

Lori Martin wrote:
If you bought tickets for the entire group of 10 and transferred the tickets to the other players using the Friends/Family function through gencon.com. You arrive 30 minutes early, we scan your badge and you go into coaching. One of the people you transferred to has back to back runs, so he/she comes running from epilogue to check in, we scan his/her badge, do the whole waiver, wristband, token thingy and off that player goes into coaching.

Lori


First, I'm really not too worried. I'm sure any other situations will be figured out over the course of Thursday.

In general, does the purchaser of the tickets need to be scanned first? I say this from two perspectives. If they transfer the ticket to you, can you just go ahead and have your badge scanned, turn in waiver, etc., etc? Or do you still need to wait for the purchaser to be scanned first?

In a similar situation, if the purchaser does not transfer the tickets and they are the one doing back to back runs, do I assume the entire party has to wait until they arrive? I'm kind of assuming the answer to this one is yes, which the party would have to do anyway if the purchaser had all 10 paper tickets.

Just want to be as prepared as possible. I promise to be patient when all the fun starts.

And yes, I'd also like to know if I'm doing 2 consecutive runs if I can be scanned in for both at the same time? With paper tickets, this was allowed, which probably saved a little time and congestion at the registration tables. If we can't do this, I would anticipate a little more congestion.

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Last edit: by Dave.

Electronic tickets 5 years 8 months ago #72

Dave wrote:

Lori Martin wrote:
If you bought tickets for the entire group of 10 and transferred the tickets to the other players using the Friends/Family function through gencon.com. You arrive 30 minutes early, we scan your badge and you go into coaching. One of the people you transferred to has back to back runs, so he/she comes running from epilogue to check in, we scan his/her badge, do the whole waiver, wristband, token thingy and off that player goes into coaching.

Lori


First, I'm really not too worried. I'm sure any other situations will be figured out over the course of Thursday.

In general, does the purchaser of the tickets need to be scanned first? I say this from two perspectives. If they transfer the ticket to you, can you just go ahead and have your badge scanned, turn in waiver, etc., etc? Or do you still need to wait for the purchaser to be scanned first?

In a similar situation, if the purchaser does not transfer the tickets and they are the one doing back to back runs, do I assume the entire party has to wait until they arrive? I'm kind of assuming the answer to this one is yes, which the party would have to do anyway if the purchaser had all 10 paper tickets.

Just want to be as prepared as possible. I promise to be patient when all the fun starts.

And yes, I'd also like to know if I'm doing 2 consecutive runs if I can be scanned in for both at the same time? With paper tickets, this was allowed, which probably saved a little time and congestion at the registration tables. If we can't do this, I would anticipate a little more congestion.


Congestion and coaching time crunch. Please use one of the approved character generators.
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